Shipping policy

✨ NWO Shipping Policy ✨

At NWO, we’re dedicated to delivering high-quality, all-natural products straight to your doorstep with care and efficiency. Here’s everything you need to know about our shipping process:

📦 Processing & Dispatch

• Orders are processed within 1-2 business days (excluding weekends & public holidays).
• Once your order is packed and ready to go, you’ll receive a confirmation email with tracking details.

🌍 Shipping Options & Delivery Times

• PUDO to PUDO Box: 1-2 business days (dependent on your location).
• PUDO to DOOR Delivery: 1-2 business days (dependent on your location)
• Delivery times may vary due to external factors such as courier delays or weather conditions.

💰 Shipping Fees

• Shipping costs are calculated at checkout based on your preferred shipping method.
• Free shipping on orders over R1000 🎉

🌱 Eco-Friendly Packaging

We care about the Earth as much as we care about you! Our packaging is designed to be minimal, biodegradable, and eco-conscious.

📍 Local Pickup (Linden, JHB)

Prefer to collect your order in person? Visit us at 78 3rd Avenue, Linden! Simply select ‘Local Pickup’ at checkout, and we’ll let you know when your order is ready.

🚨 Issues with Your Order?

• If your package hasn’t arrived within the estimated timeframe, please check your tracking link or contact us at nwolinden@gmail.com.
• If your order arrives damaged or incorrect, reach out within 48 hours of delivery so we can make it right.

We can’t wait to share the magic of NWO Wellness with you! ✨

Got questions? Drop us a DM or email – we’re always here to help! 💚