Terms of service

NWO TERMS OF SERVICE

Effective Date: 8 February 2025

Welcome to NWO! These Terms of Service outline the rules and regulations for using our website and services. By accessing or using our website, you agree to comply with these terms. If you do not agree, please do not use our site.

1. GENERAL TERMS

  • This website is operated by NWO (Nu Wellness Order). Throughout the site, the terms “we,” “us,” and “our” refer to NWO.

  • By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service.

  • We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. It is your responsibility to check for changes.

2. ONLINE STORE TERMS

  • You must be at least 18 years old or have the consent of a legal guardian to use our services.

  • You may not use our products for any illegal or unauthorized purpose.

  • We reserve the right to refuse service to anyone for any reason at any time.

3. PRODUCTS & AVAILABILITY

  • All products displayed are subject to availability. We may discontinue any product at any time without notice.

  • Prices are subject to change without notice.

  • We do our best to accurately display product descriptions, but we do not guarantee that all details will be completely error-free.

4. PAYMENT & BILLING

  • We accept various payment methods, which are displayed at checkout.

  • You agree to provide accurate and complete billing information.

  • If a payment is not authorized or completed, we reserve the right to cancel your order.

5. SHIPPING & DELIVERY

  • Shipping times vary depending on your location. Estimated delivery times can be found in our Shipping Policy.

  • We are not responsible for courier delays, weather conditions, or unforeseen circumstances that may affect delivery.

6. RETURNS & REFUNDS

  • Our Return & Refund Policy explains the conditions under which you may return products and request refunds.

  • Certain items, such as consumables, are non-returnable unless defective.

7. THIRD-PARTY LINKS

  • Our website may contain links to third-party websites. We are not responsible for the content, accuracy, or policies of these external sites.

8. PERSONAL INFORMATION

  • Your submission of personal information through the store is governed by our Privacy Policy.

9. DISCLAIMER OF WARRANTIES & LIABILITY LIMITATION

  • We do not guarantee that our service will be uninterrupted, secure, or error-free.

  • You agree that your use of our service is at your sole risk.

  • We are not liable for any direct, indirect, incidental, or consequential damages resulting from the use of our website or products.

10. INDEMNIFICATION

  • You agree to indemnify, defend, and hold harmless NWO and our affiliates from any claim or demand made by any third party due to your violation of these Terms.

11. GOVERNING LAW

  • These Terms of Service shall be governed by and interpreted in accordance with the laws of South Africa.

12. CONTACT INFORMATION

For any questions about these Terms, please contact us at nwolinden@gmail.com.